The pulls that I received were in excellent condition and and easy to install. The only issue I had with the pulls were the screws that were provided. They were aluminum, they were hard to get to work, and stripped easily. It would have been better if they were made of a stronger material.

The cabinet pulls were great, but the screws supplied were not usable...they were extra long and required you to cut them to the proper length. I had to go buy screws that were the proper length. I couldn't use my existing cabinet screws as the new pulls required metric.

The quality of the product, at least from an appearance standpoint, is superb! but these long screws and the spikes on the bottom have me incredibly disappointed! i just spoke with customer service, and they will have to investigate with the manufacturer as to these quirks. i'd be slightly less annoyed if the company had included instructions. one reviewer called these screws "breakaway screws," which makes me wonder if one can simply break off the extra length. HUH! unless i just need to work out more. i just had my entire kitchen re-done for the holidays, the painter finished today, and the new cabinet hardware miraculously showed up this afternoon! and now i can't do anything with it! UGH! buyer beware!

The railing one-stem pulls are very nice looking -- actually more so than the picture. The railing is longer than it appears in the picture which gives it a more substantial appearance.

However, the screws do not tighten down the pulls properly on the wood. We had to go out and buy METRIC screws and use a drop of Weld-Lock when putting the hardware together.