The bulb holder thing swings like a pendulum, so be careful when you unpack and install it. I cracked the shade when I unpacked it. A quick call to customer service and a new shade was on it's way at no cost (that I'm aware of, as it hasn't arrived yet). I will keep it well wrapped during installation. Otherwise, it seems very sturdy and has a classy, contemporary feel.

This is my second transaction and both were excellent.

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