Last year we ordered two sconces for our front porch. The globe to one of the sconces was shattered and we were sent a replacement immediately. We did have a problem with a support rod with one of the sconces which was too short. We ordered a replacement designating the size, but it was also two short. Although the external look of sconces match, the internal structure of the left sconce was entirely different from the internal structure of the right sconce. The sconces do look fantastic on our house. We get many complements. This year I ordered a matching hanging light for on our porch.